Privacy Policy

Last updated: September 28, 2026

Who we are

Busy Hands Digital ("we", "us") is a business name of TMN-Dimensional Wise Consulting Inc., an Ontario corporation. We provide text-message response, website and automation services to small businesses ("our clients"). This policy explains how we handle personal information, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Callers to our clients: when someone calls one of our clients and the call is missed, we receive the caller's phone number and the time of the call. We also receive any information the caller chooses to share by text, such as the service needed, general location and preferred appointment time.
• Our clients' customers: when a client uses our follow-up or reminder services, we process the name, phone number and job details the client provides, only to send the messages the client asked for.
• Business inquiries: when you contact us or use our website form, we collect your name, business name, phone, email and message.

How we use it

We use personal information only to provide the service our client asked for: to respond to the person's inquiry on the client's behalf, book or pass along their request, send reminders or follow-ups, and report results to that client. We use inquiry details only to reply to you. We do not sell personal information, and we do not use our clients' customers' information for our own marketing.

Sharing

We share information with the business the person contacted, and with service providers who help us run the service, such as telecommunications, workflow automation, hosting and AI text-generation providers. They're bound by confidentiality obligations. Some of these providers may process data outside Canada, including in the United States. Each client's data is kept separate from other clients' data.

Retention and security

We keep personal information only as long as needed to provide the service to our client or as required by law, and we protect it with reasonable administrative, technical and physical safeguards.

Your choices and rights

Reply STOP to any text message to stop receiving messages. You can ask to see, correct or delete your personal information by contacting us at desmond@busyhandsdigital.ca.

Contact

Privacy questions: desmond@busyhandsdigital.ca · 377 Oak Street, Newmarket, ON L3Y 3X4, Canada